HFA's Conflict Management Professional Development Online Workshop

Manage Conflict with Skill & Confidence!

People don't always agree. Learn to deal with disagreement in the workplace before it gets out of control.

Resolving disagreements CONSTRUCTIVELY lead to HEALTHY work relationships and a PRODUCTIVE workplace.

Using real-world applications, build your confidence for managing interpersonal differences. Conflict Management helps leaders improve their interpersonal, communication, and mediation skills. Explore this through the 9 approaches to managing disagreement & the 4-phase process for resolving conflict. 

Included: Hardcopy Conflict Management Third Edition manual included

Length: This is a 8 hour self-paced workshop. Students have 1 month from registration to complete this workshop.

Credits: This workshop is worth 8 BCRPA and OFC fitness renewal credits.

Instructor: Silvia Isachsen, BCRPA TFL